Service Policy

Service Terms

FaithWay Logistics provides transportation services only for churches, ministries, and faith-based organizations.

Scope of Service

Our services are limited strictly to transportation. We do not provide installation, assembly, setup, teardown, event production, or volunteer coordination unless explicitly agreed to in writing.

Booking & Confirmation

No transportation begins without written confirmation and agreed pricing.
No charges are applied until pricing and timing are fully confirmed.

Scheduling & Availability

All services are subject to availability. While we strive to accommodate all requests, scheduling priority is based on confirmed bookings and service plans.

Cancellations & Changes

Cancellations or changes must be communicated as early as possible. Handling of cancellations is assessed on a case-by-case basis depending on timing and operational impact.

Liability & Responsibility

Clients are responsible for ensuring items are properly prepared and ready for transport at the scheduled time unless otherwise agreed.

Certificates of insurance are available upon request.